If your verification has been declined, please upload your documents again. When doing so, ensure the following:
Your full name is clearly visible.
Your date of birth is legible.
The issue and expiration dates of the document are clear.
Your photograph in the document is clearly visible.
The images are sharp, well-lit, and not blurry or dark.
Double-check that the document photo matches your uploaded photo. Verification may be declined if there’s a lack of similarity between the two.
Make sure the documents meet these criteria to avoid further delays.